- Route calls made to one telephone number (from fixed line and mobile phones) to over 200 destinations/branch
throughout the country, thereby providing a localised service - Better customer service, calls are routed to the appropriate destination – nearest outlet/department
- Easy access to your product or service
- All the benefits of a complex call centre environment with none of the expensive outlay
- Alleviate pressure on your operators and eliminates possible human error
- Save on advertising costs, since you only need to advertise one telephone number with all calls being distributed
to the respective destinations. - Our solution is flexible, allowing room for growth and any possible changes to destination numbers
- On a real time basis obtain call management reports showing call volumes as well as distribution of calls
- Word Numbers SA are the only service providers able to route incoming cellular calls to over 180 destination
- Client pays for the full cost of the call, even once the call has been routed
- Real time disaster recovery if your destination number is down
- Highlights all available branches (throughout SA) to the caller
- Number portability
Benefits